Account Coordinator
32 Atlantic Avenue, Toronto, ON, M6K 1X8 (Hybrid)
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Account Coordinator
imagi(nation)
We’re bold, creative, pushing boundaries, sparking innovation and creating the extraordinary on the daily. Our entrepreneurial spirit and passion drives us to find new paths for some of the most recognized brands in the world. We act locally for global impact. We take risks. We empower. We go beyond.
To those who won’t settle for the expected—you’ve found your crew.
The Account Coordinator is a burgeoning talent on the Business Leadership team. Equal parts organizer, collaborator, and problem-solver, they support client relationships and project execution with rigor, curiosity, and heart. Far from just managing timelines, they help shape the thinking—connecting client needs to creative ambition and strategic direction. They bring energy to every touchpoint, supporting internal teams and Directors to deliver work that is thoughtful, on time, and memorable for all the right reasons. With a growing eye for opportunity and a hunger to learn, they are on the path to becoming a trusted partner clients and teams can count on.
Transparency matters to us. For this role, you can expect a salary between $45,000-50,000 annually, depending on experience. This is for an existing vacancy.
Key Responsibilities:
- Strategic Client Relationships: Act as a trusted partner to junior clients, helping turn requests into opportunities. Communicate proactively, ask thoughtful questions, and help shape smarter briefs. Support relationship-building by ensuring every interaction reflects clarity, care, and Cossette’s commitment to quality.
- Strategic Viewpoint: Approach every task with curiosity and insight. Research client industries, competitors, and culture to help uncover trends and sharpen strategic direction. Use tools like AI to analyze data and elevate recommendations—supporting thinking that’s grounded, fresh, and future-facing.
- Creative Quality & Strategic Execution: Support the delivery of great work by managing the details that bring big ideas to life. Own responsibilities from start to finish—tracking timelines, managing tasks, and flagging risks early. Collaborate with internal teams to ensure all deliverables meet the highest standards of creativity, clarity, and impact.
- Financial Accountability: Build financial fluency by tracking budgets, logging expenses, and monitoring scope changes. Support the team in identifying risks and staying within budget—learning how to balance creativity with discipline. Contribute to forecasting and help protect the financial health of projects.
- Coaching & Development: Learn and grow through mentorship. Share knowledge, contribute ideas, and support a collaborative, high-performing team culture. Be proactive, engaged, and open to feedback—becoming a key contributor to the team’s momentum and the agency’s creative success.
Skills & Qualifications:
- Educational background in marketing, advertising, communications, or a related field—internships or agency exposure considered an asset.
- Demonstrated ability to manage multiple tasks with precision and follow-through in fast-paced, team-driven environments.
- Eagerness to build client relationships through clear communication, active listening, and a solutions-oriented mindset.
- Strong organizational skills with a sharp attention to detail—ensuring deliverables are tracked, deadlines are met, and teams are aligned.
- Foundational understanding of marketing principles and brand strategy, with interest in contributing to creative development and strategic planning.
- Curiosity for client industries and market trends—able to conduct research and apply insights to enhance briefs and project recommendations.
- Comfort working with budgets, scopes, and documentation—ready to support financial accuracy and resource optimization.
- Familiarity with digital tools, project management platforms, and emerging technologies like AI to support smarter, faster decision-making.
- Collaborative and open to feedback—keen to learn from senior team members and contribute positively to team dynamics.
- Self-starter with a growth mindset—committed to continuous learning, personal development, and agency impact.
What’s in it for you:
We value the ‘whole you’
- An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients
- Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
- Generous Vacation starting at 3 weeks + 1 extra week over the holidays
- Agency summer days (exact policy differs per campus and agency)
- Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
- Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
- Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!
We are obsessed with learning and being better humans
- In-house learning & development sessions and annual career and growth conversations’
- Access to internal network of opportunities across all agencies
- Focus on developing BIMPOC Talent via our BIMPOC Mentorship Program
- Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)
Check out our EDI report here to learn more about our work and commitment towards equity.
We invest in your health and wellness:
- Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
- Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
- Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
- A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises.
- Maternity leave top up program.
Expiry Date Notice: This job description expires on April 24th 2026
We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.
To ensure a fair and consistent evaluation for all candidates, our interviewers are supported by an AI tool that securely takes notes during the conversation
Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Cossette what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.
By joining Cossette , you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.
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